Offline and poor networks

What happens if an upload fails?

It's kept on the phone and retried automatically. Nothing needs to be captured again, as long as the app isn't uninstalled before it's sent.

Uploads can fail on a weak connection. The app keeps the evidence safely on the phone and keeps trying.

If a visit stays "waiting to send":

connect to Wi-Fi or a stronger network
open the NEMZIO app and leave it open for a minute
don't uninstall the app or clear its data: evidence that hasn't been sent yet would be lost

Updated 2 October 2026

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