Location and GPS
What happens if GPS accuracy is poor?
The app may ask the person to wait a moment or move to a more open spot. If accuracy stays poor, the result says the location is uncertain rather than passing it.
Accuracy is usually better outdoors, away from tall buildings and dense trees, and after the phone has had a moment to settle.
When a reading is too uncertain, the record says so and shows the accuracy. An uncertain location isn't treated as a failure on its own; you see it alongside the visit's other results.
Updated 2 October 2026
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