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20 answers for “invitation code”

• People on siteHow do invitation codes work?When you invite someone, NEMZIO creates a one-use code like K7M4-PQ2N and a link. They enter the code (or open the link) in the app, signed in to their own account, and the property appears there.
• People on siteDo invitation codes expire?Yes. By default a code works for 7 days (2 days for a one-visit invitation). You can choose a different period, up to 30 days, when you create it.
• People on siteCan an invitation code be reused?No. Each code works once. After it's used, it's dead, for everyone, on every phone.
• AI and supportThe invitation code doesn't workCheck it's typed exactly: new codes are 8 characters in two groups of four and never contain I, L, O, 0 or 1. If it still doesn't work, it has probably expired, been used or been withdrawn: ask the owner for a new code.
• People on siteWhat if a code is lost or has expired?Send a new one. From the property's page you can issue a new code for an unused invitation; the old code stops working at once.
• People on siteWhat happens if someone forwards an invitation?Whoever uses it first joins, once. You see who joined on the property, and if it wasn't the right person you can remove them straight away and send a new code.
• AI and supportHow do I contact NEMZIO?Email help@sitewitness.worldofpercy.com. Please don't send passwords, invitation codes or ID documents by email.
• People on siteHow do I invite someone to take photos of my property?Open the property, choose Invite someone (in the app) or the Invitations section (on the website), give their name and what they can do, then send the code by WhatsApp or text. They join free in the NEMZIO app.
• People on siteCan an old reporter use their code again?No. A code works once, and a removed reporter's access stays removed. Their old code, their old link and any visit they had open don't let them back in.
• Privacy and securityHow do I keep my account secure?Use a strong password you don't use elsewhere, and turn on two-step verification under Account.
• People on siteWhat does the person on site need?A smartphone (Android or iPhone) with the NEMZIO app, their own free account, and location and camera access allowed for the app.
• People on siteDoes the person on site need a NEMZIO subscription or pay anything?No. The person on site uses the NEMZIO app free and never sees a bill. Only the owner pays.
• People on siteCan I remove a reporter's access immediately?Yes. Choose Remove and "Stop now": their access ends at once, on every phone. Anything they had already captured is kept.
• AI and supportWhat is Ask NEMZIO?Ask NEMZIO is the help assistant on NEMZIO's website. It answers questions about NEMZIO using only the published Help Center, and links you to the articles it used.
• People on siteWhat happens if the reporter loses their phone?They install the app on another phone and sign in with the same account; their access continues. If you're worried about the lost phone, you can suspend their access until they're set up again.
• Getting startedWhat do I need to use NEMZIO?You need an account and a property. The person on site needs a smartphone (Android or iPhone) with the NEMZIO app, location and camera turned on.
• Organisations and integrationsCan my team work in one account?Yes. Create an organisation, invite your colleagues by email and give each a role: owner, admin, integration admin, project manager or field reporter. Each person joins only when they accept.
• Evidence and recordsHow can someone check a record I shared?They enter the record code on the NEMZIO website's Check a record page. While the link is active, it shows whether the record exists and whether its stored results and recorded file fingerprints are unchanged since it was shared.
• People on siteCan a reporter use the same code on another phone?No. The code works once. To use another phone, they install the app and sign in with the same NEMZIO account; their access belongs to their account, not to the code.
• People on siteCan the same person do visits on several of my properties?Yes. Invite them to each property; each invitation adds that property to their app, with the access you choose for it.