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20 answers for “who pays”

• Evidence and recordsDoes NEMZIO tell me whether to pay my contractor?No. NEMZIO doesn't make payment decisions. It gives you evidence about what was at the property, so you can decide with a record in hand.
• Plans and billingHow do I pay, and in which currency?By card, in US dollars. If your card is in another currency, your bank converts the amount.
• People on siteDoes the person on site need a NEMZIO subscription or pay anything?No. The person on site uses the NEMZIO app free and never sees a bill. Only the owner pays.
• Plans and billingWhat does the subscription pay for?The app, the checks on every visit, your plan's evidence storage, alerts and the automated observations. It doesn't include anyone's time on site.
• People on siteDoes replacing the reporter restart my subscription?No. Your plan, billing date, trial and usage are yours as the owner, and changing who does the visits doesn't touch any of them.
• Plans and billingCan my organisation pay by invoice?Yes, with NEMZIO Record, which is set up by agreement and billed by invoice.
• People on siteDoes NEMZIO provide or vet the person on site?No. You choose and invite them. NEMZIO doesn't employ, vet or pay the people who do visits.
• Getting startedWho is NEMZIO for?Property owners and buyers who can't be there in person: people abroad building a house at home, families checking on land, and organisations with property in many places.
• People on siteWho goes to the site?Someone you choose and invite: a relative, a caretaker, a foreman or your site supervisor. NEMZIO doesn't supply, vet or pay them.
• Land and legal questionsWhat is NEMZIO Land?Coming soon: survey and title checks before you pay for land, by registered professionals. A surveyor checks the land at the state survey office and a lawyer traces the title at the land registry, and they sign their own reports. Ordering opens once our partner surveyors and lawyers are confirmed; you can join the list.
• Evidence and recordsWhat does “claim supported” mean?That the visit's photos show what the claim describes, from the views captured. It's an automated assessment of the evidence, not a guarantee and not a payment instruction.
• Land and legal questionsIs NEMZIO legal advice?No. NEMZIO provides evidence and arranges professional checks; it doesn't give legal, surveying, engineering or valuation advice.
• Evidence and recordsWhat does “Checks passed” mean?That every check which ran found no issue and the visit covered what it needed to. It's evidence about the visit, not a verdict on the contractor, the quality of the work or who owns the land.
• Land and legal questionsWhat can't a NEMZIO record establish?Legal title or ownership, legal boundaries, construction quality, safety or value. A record is evidence about what was captured at the property, where and when.
• Land and legal questionsWhat is a professional report?A report written and signed by an independent licensed professional, such as a surveyor or a lawyer, after a land check. It's their opinion on the official records they searched, on that date.
• AI and supportDoes Ask NEMZIO see my property or account?No. Ask NEMZIO can't see any account, property, visit or evidence, including yours. It only knows NEMZIO's published help content.
• AI and supportWhat is the NEMZIO Assistant?A signed-in assistant that answers questions about your own property records, such as "what changed across the last five visits?", citing the visits and evidence it used. It's in private beta and not generally available yet.
• Getting startedIs there a free trial?Yes. The free trial lasts 3 days on 1 property, starting when you add it, with up to 5 photos or videos in total; location is checked on the first 2.
• Getting startedHow is this different from photos sent on WhatsApp?A forwarded photo doesn't say when it was taken, where the phone was, or what was left out of the frame. A NEMZIO visit is captured live in the app, guided around the property and checked before it joins your record.
• Land and legal questionsWhich land checks are available, and what do they cost?Three checks are planned: Charting (survey search) ($179), Root of title search ($449), Full land check ($549). Watch and Record members get 15% off. They can't be ordered yet; you can join the list.